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Well it doesnt matter now, the warranty has expired.
In fact, the other day they took it into this PC repair place because it was making a funny noise. Found out the video card fan needed oiling. The guy that owns the place(really nice guy and very very knowlegeable) said that the fan was made in Red China, and the cooling fans that come from there have only a dab of oil in them when they roll off the production line.
Something I noticed about Gateway when they send replacement parts, every part we got(went through 2 power supplies, vid card and of course the hard drive) was covered in dust. It came in an antistatic bag, but the parts just had coats of dust on them. I used a whole can of air each cleaining off the hard drive and video card when we got them. No point in using an antistatic bag if the things are already covered in dust. They were probably sitting on shelves in some big warehouse as standalone parts.
But anyways, they are done with Gateway and are seeing how Dell is. So far the laptop they bought many months ago works like a dream.
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