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Old 01-23-2002, 09:22 PM   #5 (permalink)
MADhix

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Join Date: Jan 2002
Posts: 156


I also have AT&T@Home. To anyone looking for broadband connections, get anything BUT @Home. Their customer service personnel is a joke. My internet is always being disconnected because of noise trouble that they have been having for the past 2 years. They just can't seem to fix it (if they are even trying). I would call to ask for a technition to come to my house, and the day they are supposed to be here (which was between 1-5pm) he shows up at about 10:00pm and doesn't even knock on my door. So I go outside and he's fiddling with cable box, it ends up being that he was here for a digital television owner. This guy is an RF tech not an internet tech. I call @Home and they say nothing was scheduled. So I ask them if they have got it this time. They say yes. Well it happened again, I called them up again and guess what? Nothing scheduled. They got it the 3rd time finally. Who are these people they are hiring? High-school drop out section 8 housed idiots? Service is also crap, they are capping bandwidth more and more every day. Will I be idling with 56k soon?
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