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View Full Version : Who Owns Your E-mail?



Tweaker
10-30-2002, 02:49 AM
Nancy Carter, a Toronto based freelance TV producer is suing Virginia based Inter.net for freezing her account because of a billing dispute. Her frozen e-mail account, in which mail piled up, contained a $65,000 contract job that she was unaware of.

Now she wants $110,000 in damages over a policy that led Inter.net's Canadian subsidiary to keep her ISP account open for incoming e-mail even while denying her access to the account.

Beyond the money, Carter said she wants to change the way ISPs handle suspended and canceled e-mail accounts. At stake, she asserts, is an industrywide practice that amounts to extortion, in which ISPs may hold private communications hostage until bills are settled up.

Here's a solution to the problem, pay and no delay!


More on this story here. (http://zdnet.com.com/2100-1106-963631.html)

Source: ZDNet News (http://zdnet.com.com/2100-1106-963631.html)



Canis Lupus
10-30-2002, 12:03 PM
Originally posted by Tweaker
Here's a solution to the problem, pay and no delay! Well, not really ... it was coz of a billing dispute, so she doesn't have to pay them if she doesn't really owe them ...
Tweaker
10-30-2002, 03:52 PM
True the ISP under charged her, but she did agree to pay half, then when the ISP reneged on the deal she canceled the one account and opened a new one.

Therefore any e-mails that come in on that account should technically not be hers. Now she claims that they held back her e-mails and cost her a job potentially worth $65,000. How is that right when she closed the account and refused to pay for it? All of a sudden the first account was important to her, when she found out she lost out on a potentially good job offer.

I wonder if it would have been important enough to settle the claim if she had known in advance that Discovery Channel was going to contact her via e-mail after their phone conversations? Personally, I would have used other means of contact other than e-mail for such a important potential contract job.

Bottom line she used the service and knew she owed, they screwed up by under charging her, but still she owed the money. ;)