Problem with windows update

[Ewn]

I can not get windows update to load. I have tried following the windows troubleshooter but when I run "regsvr32 msscript.ocx I receive "loadlibrary failed getlasterror return 0x00000485" any help?

[redwench]

sounds like you have a corrupted file. run an online antivirus scan or 2 like housecall first. a trojan scan would be nice as well. obviously, if something comes up, fix that first. you can do a search on google for that problem (google search is conveniently located at the bottom of this page) and see if there is anything else you can do besides repair or reinstall.
note that you can download and install MS patches manually, you dont need update, although its nice to be able to use it.

[Ewn]

I have run 2 different virus scans and a trojan scan and nothing turned up. I have been having trouble with my explorer browser, I have to stop and refresh to get links to open otherwise it will just set and spin. Could this be related? Any other ideas? Thanks.

[redwench]

too bad. try the repair function on the cd after you back up everything. you can also uninstall ie and reinstall it.

[pajudd]

On my machine there is a Repair IE function in the Control Panel / Add-Remove Programs / ms Internet Explorer / Add/Remove.
You can select from:
-Add Component
-Repair IE
-Restore the previous Windows config
Easy to try before more complicated fixes.
Peter

[pajudd]

General house cleaning steps do follow when normal debugging fails.

Scan with 2 brands of anti-virus apps, anti-malware apps (Adaware, Pest Patrol, etc). Update these apps before you scan. Could use on-line versions eg Trendmicro Housecall, etc)

Win98 Start / Programs / Accessories / System tools / System Information / Tools:
Then use one at a time, with reboots if required:

1) Scandisk - Thorough test, automatically fix errors (optional)

2) Internet Explorer Repair Tool (same as last posting of mine)
use Repair

3) System File Checker
you'll need to know the locationof the Windows cab files. Will be on your Win 98 installation CD or the your harddrive (search for *.cab before running so you can browse there when required.

4) Registry Checker

5) Windows Update. Go to http://support.microsoft.com/default.aspx?scid=kb;en-us;812956 and see Step 4 to re-install the Updater.
Then update windows.

I did them all and got back my ability to use Windows Update. Still haven't made a million $ like all the sp#m says I can though...

Fingers crossed and thanks for the help here,
Peter

[waw9667]

If you are running win xp, it is possible that your copy does not support the updates if you know what I mean. If this was not a purchased copy, go to this site and follow the simple steps. I had to do this myself.
http://www.labmice.net/WindowsXP/articles/changeID.htm

[pajudd]

Nope, Win98, but thanks for the tip.
Peter

[~Binabik~]

Just a little something to try.

Under the "windows" folder, in the "Downloaded program Files" you should find something called "Update Class".
Sometimes this file gets corrupt. Make a backup of it, remove it from the folder and try WU again.

[serigne]

TRY ONE OF THIS :


Suggestion 1

1. Click on Start, Run and type "REGSVR32 DISPEX.DLL" (w/o the quotes). You should see a popup message that this process succeeded.
2. Connect to the Windows Update site and see if the download hangs.

Suggestion 2

Microsoft has found that one version of the DISPEX.DLL file (5.6.0.8515) can cause this problem. This version is installed from the Windows Script 5.6 download on the MSDN web site. If you have Version 5.6.0.8515 of the DISPEX.DLL file, then you need to try replacing it with the version of the file that comes with IE 6 SP1 (Version 5.6.0.6626).

Follow these steps to see which version of the file you have:

1. Open Windows Explorer and navigate to this folder:

C:\Windows\System

2. Find the file DISPEX.DLL in that folder, right-click on it and select Properties from the popup menu.
3. Click on the Version tab to see the Version Number of the file.

If you need to replace the file then follow these steps:

1. Open Windows Explorer and navigate to this folder:

C:\Windows\Windows Update Setup Files

This folder is created when you install IE 6 SP1, so if you don't have this folder then re-install IE 6 SP1 to get it.

2. Within the folder, find this file:

Scren56.cab

3. Double-click on this file to view it's contents. You may need to install WinZip to view the contents of the file.
4. Extract the file DISPEX.DLL and replace your current version of this file with the version you extracted.
5. Click on Start, Run and type "REGSVR32 DISPEX.DLL" (w/o the quotes). You should see a popup message that this process succeeded.
6. Connect to the Windows Update site and see if the download hangs.

Suggestion 3

1. Click on the following link to download a file called MCREPAIR.EXE:

http://download.microsoft.com/download/msninvestor/patch/1.0/win98/en-us/mcrepair.exe

Please save this file to your Desktop.

2. Open Windows Explorer.
3. Create a temporary backup directory called C:\Backup.
4. Now navigate to the C:\Windows\System directory.
5. Copy these files to the C:\Backup directory:

Asycfilt.dll
Oleaut32.dll
Olepro32.dll
Stdole2.tlb

6. Verify that copies of these files are in the C:\Backup folder.
7. Return to your Desktop and double-click on the file MCREPAIR.EXE.
8. Click Yes to any messages that appear. Once the process is complete, you will be prompted to reboot your PC.
9. After your system boots, try the Windows Update site again and if the download still hangs and/or you encounter problems with other applications on your PC then you can use the following steps to restore your original files:

1. Open Windows Explorer.
2. Navigate to the C:\Backup folder.
3. Copy the four files to this folder:

C:\Windows\System

4. Click the "Yes To All" button when the popup message appears asking if you want to overwrite the existing files.
5. Now re-boot your PC.