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gigabyt
11-03-2003, 05:09 PM
Well, here is my information, I hope I did this right. ~_~

Processor: AMD K6-II 500MHz (L1 cache: 64.0 Kb, L2 cache: 0 bytes) Ext.clock: 100 MHz
Memory: 120 Mb (122 416 Kb)
Video Card: VIA Tech VT8501 Graphics Controller 5.12.01.3102 (8.00 Mb): 1024 x 768 - True Color (32 bit)
Sound Card: Doesn't say (I am having problems with it, but meh, I don't need the sound anyways.... Unless this problem is because of it.)
Operating System: Windows 2000 Professional U.S. English 5.0

If I might add, my computer totally sucks. I haven't done part upgrades since I've had it (Which has been 3 years). The second year I had it, I did my first computer driver/critical updates (Which may I add was 2 gigs worth) and I haven't done a driver/critical update since. Main reason: I dont know what to do or where to put things or which thing to download. Plus, I'm slightly computer illiterate, so the section mainly for this exact error really didnt help and more like confused the hell out of me. :)

Well, this is my problem. Whenever I go to an act in the game that I havent been to yet on that character, D2X freezes on me. I alt+tab out and the error is there.

Unhandled Exception
Access_Violation (c0000005)

Now, I have heard that my drivers were the reason, but which drivers is what I am uncertain of. I dont know which or how many to download, how to extract them, where to extract them and such. So, what should I do and would anyone be able to point me in a direction of where to go and stuff? Specific sites/drivers would be helpful, too. Thanks (A LOT) in advance to anyone who helps me. :)




Maverick
11-03-2003, 05:18 PM
Click This (http://www.blizzard.com/support/?id=adt0274p)

That should answer any and all of your questions on the subject :D

gigabyt
11-03-2003, 05:32 PM
Well, that slightly helped. Thanks. But would you be able to also tell me where to download a video/display driver? I think I'm using VIA Tech., but my version for the driver is pretty old and I don't know what version of a driver Im looking for or where to find one. The version I have now is: 5.12.0001.3102 which was late updated in mid 2000. ~_~ Thanks again.

Maverick
11-03-2003, 05:54 PM
Hmm. Take a look at this. (http://www.viaarena.com/?PageID=70) Im not sure if thats what you have or not, but check it out.

gigabyt
11-03-2003, 06:00 PM
I tried that and I got lost. I dont know what to download form that. This is some more information I found out about my display driver:

Main Driver: trid3d.dll
Version: 5.12.0001.3102

Now, where would I be able to get the best version/latest version for Win. 2k?

Maverick
11-03-2003, 06:16 PM
What, exactly, is your video card?

gigabyt
11-03-2003, 06:29 PM
Look at the first post. Its there.

fulaca
11-08-2003, 04:09 PM
i tryed everything that blizzard told me to do and all was well untill i tryed to pass on to the 3rd act then i got the Unhandled Exception
Access_Violation (c0000005)