-Memnoch-
01-01-2001, 08:00 PM
Important Diablo II Character Information
Battle.net Sysop
Blizzard Entertainment
Mon Jan 1 18:54:13
During the past week, some players have experienced character losses. Instances have ranged from hardcore characters dying, to the loss of items, skill points and experience in normal characters.
As of this morning, we can confirm that the problem causing these losses has been fixed. We recognize that the loss of a hardcore
character or unique items is a cause of great concern to players.
To remedy the situation, we are taking the following steps:
1. Monday, January 8, we will be reviving all hardcore characters who died between December 19th and January 1st. The restored
hardcore characters will be revived with the experience, skills and items possessed as of Tuesday, December 19th. This restore
will be automatic and players do not need to contact Blizzard to request that their character be restored.
Note: Only dead hardcore characters that died between December 19th and January 1st will be revived.
2. In the event that players believe they have lost items, skill points or experience, we will be providing a mechanism by which
players can manually flag their character to be restored as well.
The restore will occur on Monday, January 8, and will rollback characters to the way they were saved as of December 19th. Please
check this forum on Wednesday January 3, where we will be posting information on how you can flag your character to be included in the rollback.
We apologize for any inconvenience or frustration that this problem may have caused players. We believe that these solutions address the majority of losses that have occurred. Please contact
support@blizzard.com if you have any questions or concerns.
Thank You,
Blizzard Entertainment
------------------
What is an Angel, But a Ghost in drag.
<FONT COLOR="#FF0000" SIZE="1" FACE="Verdana, Arial">[This message has been edited by -Memnoch- on January 01, 2001 @ 08:02 PM]</font>
Battle.net Sysop
Blizzard Entertainment
Mon Jan 1 18:54:13
During the past week, some players have experienced character losses. Instances have ranged from hardcore characters dying, to the loss of items, skill points and experience in normal characters.
As of this morning, we can confirm that the problem causing these losses has been fixed. We recognize that the loss of a hardcore
character or unique items is a cause of great concern to players.
To remedy the situation, we are taking the following steps:
1. Monday, January 8, we will be reviving all hardcore characters who died between December 19th and January 1st. The restored
hardcore characters will be revived with the experience, skills and items possessed as of Tuesday, December 19th. This restore
will be automatic and players do not need to contact Blizzard to request that their character be restored.
Note: Only dead hardcore characters that died between December 19th and January 1st will be revived.
2. In the event that players believe they have lost items, skill points or experience, we will be providing a mechanism by which
players can manually flag their character to be restored as well.
The restore will occur on Monday, January 8, and will rollback characters to the way they were saved as of December 19th. Please
check this forum on Wednesday January 3, where we will be posting information on how you can flag your character to be included in the rollback.
We apologize for any inconvenience or frustration that this problem may have caused players. We believe that these solutions address the majority of losses that have occurred. Please contact
support@blizzard.com if you have any questions or concerns.
Thank You,
Blizzard Entertainment
------------------
What is an Angel, But a Ghost in drag.
<FONT COLOR="#FF0000" SIZE="1" FACE="Verdana, Arial">[This message has been edited by -Memnoch- on January 01, 2001 @ 08:02 PM]</font>