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Old 12-21-2001, 01:14 PM   #1 (permalink)

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Join Date: May 2001
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MadOnion.Com is FUBAR

Yesterday and today I have been attempting to order SYSMark 2001.

Yesterday, I tried to call them to place the order. I also sent them an email explaining the problems.

Their website has been rejecting my credit card orders. Today, I found out I had 5 charges for the order on one credit card and 2 charges on another card. I only wanted one copy. arrghh...

Be careful of poorly managed online stores. That's my lesson for the year.
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Old 12-21-2001, 01:41 PM   #2 (permalink)

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Sorry to hear that Kdr

And they wonder why sales are down!

This article explains similar problems with on line ordering:

here
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Old 12-21-2001, 01:42 PM   #3 (permalink)

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I had that happen to me with EBWorld. I pre-ordered Diablo II Collector's Edition when it was coming out. They charged my card 3 times and only shipped the one. Took over a month to get it squared away and my money back.

My friend pre-ordered the same thing there and they sent him two copies but only charged him for one.

Last edited by Tecil; 02-18-2002 at 02:49 PM..
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Old 01-08-2002, 04:53 PM   #4 (permalink)

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It's easy if you purchased with the CC.... just dispute the charges with your CC company and forget about it, they always get things lined out.

thats what I do
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Old 02-18-2002, 12:10 PM   #5 (permalink)

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Angry Problem Also

I also had huge probs, when ordering. I finally got through to there customer service and they were very unhelpful. Whe I eventually got the software 3 weeks late it was the wrong version about 7 months old.

I may of simply had bad luck but there was a bit to much bad luck for me liking....

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(¯`·.eddy.·´¯)
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