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Old 02-03-2002, 10:51 AM   #1 (permalink)

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Starcraft Crash Problem

ok, somtimes when im playing Brood War on B.net and the program just shuts down, it dosnt crash, or give me an error msg., it just shuts down, exactly like i just hit ALT+F4. This is only recently happening. I dont hack or cheat. However I just upgraded to 256 RAM, but there are no problems with any of my other games. Can anyone help me?
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Old 02-03-2002, 11:24 AM   #2 (permalink)

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Go here for a explanation of that problem.
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Old 02-03-2002, 12:14 PM   #3 (permalink)

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Location: Toronto, Ontario, Canada
Posts: 988


I reinstalled SC and this problem came up again for me. So to avoid posting another thread, I'll put my problem here. The problem occurs on Bnet or when playing campaigns. I have all sound turned off (something that prevented SC from crashing on the previous installation) but Sc still crashes. Here's the error placed in the error file.

--------------------------


------------------------------------------------------
PROGRAM VERSION: 1.0.8.11
COMPUTER NAME: AMD
USER NAME: AMD
TIME: 02/03/02 15:11:19.370
INFO:

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 004CC637 01:000CB637 D:\STARCRAFT\STARCRAFT\STARCRAFT.EXE

Registers:
EAX:0000009E
EBX:00000035
ECX:00000000
EDX:FFFCD437
ESI:024A7BBE
EDI:0181C000
CS:EIP:0167:004CC637
SS:ESP:016F:008FFC68 EBP:024A7FB1
DS:016F ES:016F FS:120F GS:0000
Flags:00010282
Call stack:
Address Frame Logical addr Module
004CC637 024A7FB1 0001:000CB637 D:\STARCRAFT\STARCRAFT\STARCRAFT.EXE

Stack bytes:
0x008ffc68: 80 02 00 00 d4 d0 6b 00 f0 03 58 00 e0 01 00 00 ......k...X.....
0x008ffc78: 73 0b 41 00 72 7b 4a 02 8c fc 8f 00 00 00 00 00 s.A.r{J.........
0x008ffc88: f0 03 58 00 00 00 00 00 00 00 00 00 35 00 00 00 ..X.........5...
0x008ffc98: 40 00 00 00 34 0e 41 00 80 02 00 00 e0 01 00 00 @...4.A.........
0x008ffca8: d4 d0 6b 00 01 00 00 00 b0 5a 5a 00 01 00 00 00 ..k......ZZ.....
0x008ffcb8: 09 92 44 00 d4 d0 6b 00 d8 d0 6b 00 e0 01 00 00 ..D...k...k.....
0x008ffcc8: 80 02 00 00 18 fd 8f 00 03 00 00 00 01 00 00 00 ................
0x008ffcd8: cc b5 4d 00 00 00 00 00 f4 fc 8f 00 03 00 00 00 ..M.............
0x008ffce8: 2c fd 8f 00 04 00 00 00 b2 01 00 00 00 00 00 00 ,...............
0x008ffcf8: 7f 02 df 01 80 02 e0 01 b2 01 00 00 6d 30 4e 00 ............m0N.
0x008ffd08: 01 00 00 00 80 02 00 00 90 01 00 00 7f 02 00 00 ................
0x008ffd18: b2 01 00 00 a3 83 44 00 d7 11 11 00 00 fd 8f 00 ......D.........
0x008ffd28: 01 00 00 00 34 fd 8f 00 6b 82 44 00 0a 00 00 00 ....4...k.D.....
0x008ffd38: ac a6 46 00 00 00 00 00 fe a4 46 00 00 00 00 00 ..F.......F.....
0x008ffd48: ff 4f 7c 81 38 fe 8f 00 00 00 7f 00 00 02 00 00 .O|.8...........
0x008ffd58: 40 00 00 00 a6 4f 00 00 fd e4 00 00 a6 4f 00 00 @....O.......O..
0x008ffd68: 00 00 00 00 20 00 00 00 21 00 00 00 00 e0 f7 09 .... ...!.......
0x008ffd78: 00 a0 7f 05 00 00 53 2a 00 60 6b 28 00 00 c0 7f ......S*.`k(....
0x008ffd88: 00 00 9e 7e 00 00 00 00 00 10 00 00 00 00 40 00 ...~..........@.
0x008ffd98: ff ff ff 7f 01 00 00 00 01 00 00 00 4a 02 00 00 ............J...
0x008ffda8: 00 00 01 00 05 00 0c 08 e2 fb 4c 00 00 00 40 00 ..........L...@.
0x008ffdb8: 00 00 00 00 ff 4f 7c 81 0a 00 00 00 00 00 00 00 .....O|.........
0x008ffdc8: 28 4f 7c 81 00 00 7f 00 05 00 00 c0 ff 4f 7c 81 (O|..........O|.
0x008ffdd8: 90 94 fc bf 44 00 00 00 00 00 00 00 00 00 00 00 ....D...........
0x008ffde8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffdf8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffe08: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffe18: 00 00 00 00 00 00 00 00 c4 fd 8f 00 98 fa 8f 00 ................
0x008ffe28: 68 ff 8f 00 f8 30 4d 00 b0 f2 4e 00 00 00 00 00 h....0M...N.....
0x008ffe38: 78 ff 8f 00 60 b5 f8 bf 00 00 00 00 28 4f 7c 81 x...`.......(O|.
0x008ffe48: 00 00 7f 00 53 74 61 72 63 72 61 66 74 00 45 58 ....Starcraft.EX
0x008ffe58: 45 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E...............
0x008ffe68: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffe78: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffe88: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffe98: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffea8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffeb8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffec8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffed8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffee8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008ffef8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008fff08: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008fff18: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008fff28: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0x008fff38: 6c ff 8f 00 50 f0 77 81 d0 c8 79 81 30 89 40 c1 l...P.w...y.0.@.
0x008fff48: 6c ff 8f 00 90 fa 4c 00 26 b3 f7 bf 00 00 00 00 l.....L.&.......
0x008fff58: 48 4f 7c 81 00 00 16 3e 40 fe 8f 00 00 00 7f 00 HO|....>@.......

Code bytes:
0x004cc637: 88 07 47 4a 75 fa 85 db 7f b1 eb 0f 80 e2 7f 2b ..GJu..........+


--------------------------------

-----------------------------
There is no eraser in life.
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Old 02-03-2002, 12:49 PM   #4 (permalink)

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Not deleting the file bncache.dat - from your StarCraft Folder after having a crash from Battle.net that returns you to your desktop. If you ever crash off of Battle.net, you need to delete the file bncache.dat. Whatever you try after that to fix the problem could be masked by the fact you have a corrupt bncache.dat file. A corrupt bncache.dat file can crash you even if you fix your problem by something you did to correct it.

Running extra programs - in the background, especially MS Office Toolbar, MS Fast Find and ICQ. Virus Scanners can cause it also (although it is rare). I have noticed the Windows NT systems will have crashes more often when ICQ is running also. Before you get on the internet, and before you play Starcraft, you need to delete the file bncache.dat from your StarCraft Folder if you are trying to fix a crash. You then need to hit ctrl+alt+del and end task on all programs except for Explorer, Systray and Point32 if you have it. Then you connect to the internet, if ICQ comes up, end it, you should disable net detect. Then minimize the connection window, if your browser automatically comes up when you connect to the internet, close it, you do not need it open. Then start StarCraft, and get on Battle.net.

Mismatched Ram - if you have recently added any Ram memory to your computer and you are not sure if you added the same speed Ram, your computer will definitely crash when trying to play StarCraft. If you have experienced a crash and you recently upgraded your memory, here is what you can do. Pull out the new memory, if you still have 16 meg without it. Delete the file bncache.dat from your StarCraft Folder, and try again. If you are able to play, then you know its your Ram that is causing it.
I do not feel that this is all of the reasons for that crash, these are just the ones that I have been able to verify. If you have previously tried something before, and it did not work, and you did not delete the file bncache.dat from your StarCraft folder before you tried it, try it again, but this time delete that file.

Source: Starcraft Support

Covers most of the Access Violation Errors listed there.
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Old 02-03-2002, 05:36 PM   #5 (permalink)

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well my prob is fixed , it was the b.netcache file.
it must've been corrupt, because all i did was delete it and its all better now . thx for the help
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Old 02-04-2002, 01:26 AM   #6 (permalink)

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Good! Glad you got it fixed.
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