My MSN 9 Browser keeps crashing, preventing me from following an online course. I ran spybot and adaware, the latest versions, as well as a trendmicro online scan,but the problem persists. Please let me know if there's anything wrong with this log:
Logfile of HijackThis v1.98.2
Scan saved at 12:00:42 PM, on 11/4/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\program files\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\WinMX\WinMX.exe
C:\Documents and Settings\Etti\My Documents\My Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.corriere.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cust...ch/search.html
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [Free Ram Optimizer] C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: &Trace with Visual Trace - C:\PROGRA~1\VISUAL~1\NTXcontext.htm
O8 - Extra context menu item: Shorten URL -
http://www.cjb.net/menuext.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: McAfee Visual Trace - {9885224C-1217-4c5f-83C2-00002E6CEF2B} - C:\PROGRA~1\VISUAL~1\NTXtoolbar.htm (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\program files\panda software\panda platinum internet security\pavlsp.dll' missing
O16 - DPF: WMP10ctrl -
http://www.cinemanow.com/WMP10ctrl.CAB
O16 - DPF: Yahoo! Backgammon -
http://download.games.yahoo.com/game...ts/y/at1_x.cab
O16 - DPF: Yahoo! Bingo -
http://download.games.yahoo.com/game...ts/y/xt0_x.cab
O16 - DPF: Yahoo! Canasta -
http://download.games.yahoo.com/game...ts/y/yt1_x.cab
O16 - DPF: Yahoo! Checkers -
http://download.games.yahoo.com/game...ts/y/kt3_x.cab
O16 - DPF: Yahoo! Chess -
http://download.games.yahoo.com/game...ts/y/ct2_x.cab
O16 - DPF: Yahoo! Chinese Checkers -
http://download.games.yahoo.com/game...s/y/cct0_x.cab
O16 - DPF: Yahoo! Dominoes -
http://download.games.yahoo.com/game...s/y/dot8_x.cab
O16 - DPF: Yahoo! Dots -
http://download.games.yahoo.com/game...s/y/dtt1_x.cab
O16 - DPF: Yahoo! Fleet -
http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Gin -
http://download.games.yahoo.com/game...ts/y/nt1_x.cab
O16 - DPF: Yahoo! Go -
http://download.games.yahoo.com/game...ts/y/gt2_x.cab
O16 - DPF: Yahoo! Graffiti -
http://download.games.yahoo.com/game...s/y/grt5_x.cab
O16 - DPF: Yahoo! Literati -
http://download.games.yahoo.com/game...ts/y/tt3_x.cab
O16 - DPF: Yahoo! Poker -
http://download.games.yahoo.com/game...ts/y/pt1_x.cab
O16 - DPF: Yahoo! Pool 2 -
http://download.games.yahoo.com/game...s/y/pote_x.cab
O16 - DPF: Yahoo! Reversi -
http://download.games.yahoo.com/game...ts/y/rt0_x.cab
O16 - DPF: Yahoo! Spades -
http://download.games.yahoo.com/game...ts/y/st2_x.cab
O16 - DPF: Yahoo! Spelldown -
http://download.games.yahoo.com/game...s/y/sdt1_x.cab
O16 - DPF: Yahoo! Towers 2.0 -
http://download.games.yahoo.com/game...s/y/ywt0_x.cab
O16 - DPF: Yahoo! Word Racer -
http://download.games.yahoo.com/game...ts/y/wt0_x.cab
O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader Class) -
http://survey.otxresearch.com/Preloader.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) -
http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-12.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) -
http://updates.lifescapeinc.com/inst...l/pinstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) -
http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) -
http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} -
http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) -
http://us.dl1.yimg.com/download.yaho...opper1_1us.cab
O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) -
http://www.cinemanow.com/dlControl.CAB
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -
http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{593A0DD6-D04C-41FC-9665-27E3AD56958D}: NameServer = 151.202.0.84 151.203.0.84