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Norton AntiVirus + Windows XP = XXXXXX
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Posted by: uh...ok
So my laptop came with Norton AntiVirus 2002 and everything's fine... fine for a couple months at least. Then I get bluescreened. Once.
Reboot. 10 seconds after Windows is done loading, bluescreen again. It says that a driver's trying to corrupt the kernel. The culprit: navap.sys . Go to an Athena cluster on campus and find that navap.sys has caused many people many headaches. And the owner of navap.sys, our friendly Norton AntiVirus program.
3 crashes and reboots later and finally a trip to safe mode allows me to find where navap.sys is and remove it from the Windows driver folder.
Reboot and things are fine. Next step: uninstall Norton 2K2.
Finished with that, install Norton 2K Corp Ed. I figure since it's been on my home computer for about a half a year now with no troubles, it should be fine for this laptop as well, since they both run the same OS.
Wrong. While Norton 2K Corp Ed. is installing, I get the exact same bluescreen. navap.sys has done it again.
Reboot, attempt to delete the file on a regular boot, but the hard drive is chugging. Bad. Ctrl+Alt+Del brings up task manager and says that CPU usage is 100%. I can't even shut down the damn computer. Manual shut down.
Another trip to safe mode to remove the file from the NavNT folder does the trick. Come back and NAV2KCE was apparently not installed enough to come with an uninstall program. Attempt to delete the files from the Program Files folder and access is denied. Ctrl+Alt+Del to Task Manager to end all Norton related processes, and then delete it. Success.
Except I know that lurking in my registry is a bunch of NAV2KCE keys that I can't touch. I feel dirty now.  Maybe I should go get CleanReg.
So my conclusion? Install Norton Anti-Virus programs at your own risk. In other words, if you like Windows XP or 2000 to blue screen a lot, go for it.
-uh...ok
Posted by: Shalome
You could always give F-Secure (F-Prot) a shot.  They may be slow to release virus definition updates, but their software outperforms most others even after three months with no updates whatsoever. They've got a really good heuristics engine. And no, I didn't learn this from F-Secure (those guys all look like they're 12, it's bizarre).
Posted by: Outlaw
Heh, I was gonna install Symantec AntiVirus 8.0 corp edition on my next windows install (which I assume is Norton with a different name), this makes me doubt if I should really do that...
I could stick with McAfee but it just gets weirder looking every release. 
Posted by: bLaCkOuT
Yes, Symantec and Norton are the same. That really sucks cause I should be upgrading to Win XP in the next couple months and I just renewed my subscription for the year for NAV2002 
Posted by: Tecil
I prefer McAfee, but my Soyo Dragon board came with a copy of Norton 2002 so I installed it. So far haven't had any problems with it. I have noticed it's made my Oulook 2002 act weird a couple times though.
Posted by: uh...ok
I think that NAV has a conflict with Windows XP's built-in driver verifier. My theory on what happened with my bluescreens is that navap.sys was trying to access the kernel (maybe scan it?) and Windows XP got super-paranoid and stopped it from happening.
I won't say that it happens to everyone who has Windows XP or Windows 2000, but there has been a number of reported incidents where NAVAP.SYS has caused people headaches.
I'm hoping that this also fixes the blue screen I get every now and then for a "BAD_POOL_CALLER" (also a driver issue, I think). It happened the first time when I was trying to sync my palm, the second and third time both when I was joining a game in CS.
I've been using XP Pro on my desktop for about a year now with no troubles. Maybe it just doesn't like my laptop. Or worse, maybe something's wrong with my laptop. =\
MIT provides a free anti-virus program (along with other nifty software) for its students. VirusScan 4.5.1 with SP1. I'm gonna give that a shot first. Although I don't really need an anti-virus program. The only thing NAV ever caught was e-mail attachments I would have deleted anyway.
-uh...ok
Posted by: Shalome
To fix the NAVAP.SYS problem:
Change the REG_DWORD value for "Start" to 4 for the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVAP
Posted by: uh...ok
Too late.
Besides, I can't even get to my registry... windows bluescreens right after it boots. Unless I want to risk another blue screen and install NAV and then go to safe mode and edit the registry...
But I have McAfee Antivirus installed now, so it's cool.
Thanks anyway, I'll keep that in mind if N2KCE starts doing funny things on me on my computer at home.
-uh...ok
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