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  Pages: 1

Baaaaaaad day at work.

(Click here to view the original thread with full colors/images)


Posted by: Bored

You know its going to be a bad day at Gateway tech support when...

You get a call by an autistic twelve year old who needs help getting his new pc online.

You get a compressed c: drive call immediately thereafter.



Posted by: Iownyourmom

ouch... phone tech guys have to put up with some crazy stuff...



Posted by: uh...ok

That's why they make tech support an entry-level job.



Posted by: Spider

lol



Posted by: AngstMerchant

Personally, I am in an entry-level support position and I don't take offense at that post. But then, I don't make an inflated sense of pride in my intellect a defining element of my personality.



Posted by: Canis Lupus

The fact that uhawk posted that in a tech support site actually makes it both funny and dumb at the same time



Posted by: Spider

ya, it wasn't really insulting, just funny.



Posted by: uh...ok

Dumb, me? NEVAR!!!


-uh...ok



Posted by: uh...ok

On a separate note I didn't mean to be insulting unless you (as Angst puts it so goddamn well) "make an inflated sense of pride in your intellect a defining element of your personality."


-uh...ok



Posted by: Erekose

oh poo, i make a suggestion and i dont even get to take the credit





Posted by: Canis Lupus

Quote:

Originally posted by uh...ok
On a separate note I didn't mean to be insulting unless you (as Angst puts it so goddamn well) "make an inflated sense of pride in your intellect a defining element of your personality."

Oh come on MIT boy, don't take credit for someone else's interpretation of what you really meant



Posted by: uh...ok

Hey, unless I get a very good deal somewhere, tech support's probably where I'm headed after I graduate.


-uh...ok



Posted by: Daedleus

Quote:

Originally posted by uh...ok
Hey, unless I get a very good deal somewhere, tech support's probably where I'm headed after I graduate.


-uh...ok


It's pretty sad. I'm on my second job since October (I was unemployed prior to October), and in my training class at my current job, there were well over half a dozen people with bachelor degrees in MIS, CIS, CS, and other related IT fields, and then there are all the other people that have no degrees yet but have experience as admins and such (myself included).

Here we all are, working call-center wages. And what do we do? We help grandma and grandpa moses cut & paste and drag & drop and answer questions like, "Which way does the CD go in," and, "How many pictures can I take with X battery and X memory card?" (Which, BTW, could be as little as 1 picture to over 2000 pictures depending on memory card size and picture quality settings. Strangely, when I explain that, they just don't get it.)

Ten-hour shifts, anal call-time policies, and users that are about as computer literate as I am rich (ha!).

Some places are worse than others. This place, unfortunately, is one of the worser places I've worked at, despite the good things about it.

Consider yourself fortunate if you manage to avoid callcenter work altogether. Very fortunate.



 
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