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  Pages: 1

PC's acting up....

(Click here to view the original thread with full colors/images)


Posted by: bellisimo

I'm running Windows 2000 Pro and today my computer has decided to reboot 3 times by itself. I don't know why.
Could it have anything to do with the fact that I installed Zone Alarm Pro last night and also ran Ad Aware?

Any suggestions will be appreciated.

Thank you.

P.S. To Canis Lupus- Sorry about my message to you. I thought I was posting to the forum...duh!



Posted by: redwench

no. neither of those programs would cause that. although zone alarm does lock sometimes.

well, suggestions as to the problem:

1) heat
2) hardware failure is beginning
3) house power supply isnt stable
4) corrupted OS files

for 3, put computer on an ups, if its not already. which it should be on in any case.

for 1, open your case, stick a floor fan next to it, and turn the fan on.

for 4, a complete format of the drive and reinstall of the OS

if its none of those, its a hunk of plastic, metal, and silicon causing the problem.



Posted by: bellisimo

Thanks Redwench,

What's an ups?



Posted by: nocode

a ups is a battery back up for you computer. it will protect you computer from power surges and unexpected loss of power. it keeps the computer up, long enough for you to shut it down properly, and some of them will shut the computer down automatically.

Staples has a pretty good selection of them, although you may be able to search around a bit and find the same backups for a better price elsewhere. anyway, it should give you a better idea of what they are.



Posted by: bellisimo

Thank you, Redwench,

I appreciate your help.



Posted by: Darky!

OS reinstall isn't always necessary if you think that your OS files may be corrupt. Instead, before you take such drastic measures, try this:
Click Start->Choose Run->Type cmd in the field and hit enter, or click run->A command prompt will appear, type "sfc" without the quotes, and press enter->You will be given several choices. I recommend you use either the /scanonce or the /scannow tags.

Example:
scf /scannow
or
sfc /scanonce

Scan now will start System File Checker now. Scan Once will start it the next time you reboot your computer. If it does finds any corrupt or missing files, it will replace them with the ones from your Windows 2000 CD.



Posted by: Daedleus

Rebooting unexpectedly may not be a hardware issue, as Win2k and XP both have auto-reboot options in the event of a system failure, whether it was caused by hardware or software. These settings can be modified within the System Properties dialogue under the Advanced tab, in Startup & Recovery options.

When the system rebooted, did you notice a flash of blue with white letters along the top? If so, that's a STOP error, and it contains information that could prove useful in resolving whatever issue it is you're experiencing.

Even if you didn't see it, you may still be getting a STOP error. I suggest disabling the automatic reboot so you can actually copy down the error message if indeed there is one being generated.



Posted by: bellisimo

Thanks Darky,

I tried both scannow and scanonce and in both cases got a message which said:

SCANNOW is not recognized as an internal or external command, operable program or batch file.

I got the same message with SCANONCE

Am I doing something wrong?

Thank you.



Posted by: bellisimo

Thank you, Daedleus,

I didn't see a flash of blue with white letters and actually this problem has not happened today. If it happens again I will take your advice and see if I can find an error message.

Thanks again.



Posted by: Darky!

You need to type "sfc /scannow" or "sfc /scanonce", without the quotes of course, if neither of those work just type "sfc" and it will list all the tags you can use, and give an explanation for each.



Posted by: bellisimo

Thanks Darky, I'll try it.



 
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