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unable to connect to battle.net
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Posted by: WoZ
Hi there i need help i have a problem i cannot connect to battle.net for since 3 days ago i did work fine untill there and sudently when i try to connect to battle.net it says Connecting to fastest server and makes ........ and after a while it says Unable to connect to battle.net
i have try all the things you write in support both restart the realm list and all that and reinstall and uch more
By the way its all the realms i can't connect to
hope you can help me thx
Posted by: AngstMerchant
Reboot. If that doesn't work, go to your Diablo II folder, delete the 'bncache.dat' file, empty your recycling bin and then reboot.
Posted by: WoZ
Thx I'll try that i have try to reboot ^^ since its 3 days i could not start it on battle and my pc have been turned off at night ^^
Posted by: Cainindahouse
I tried what Angst said but it didnt work for me
Posted by: WoZ
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Reboot. If that doesn't work, go to your Diablo II folder, delete the 'bncache.dat' file, empty your recycling bin and then reboot.
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Didnt work i still cant connect to battle.net ... i dont use modem i use DSL and have no router or firewall so thats not the problem .. plz help
Posted by: Gunslinger
Hit a DOS Prompt.
Type this:
tracert useast.battle.net (or uswest.battle.net, or asia, or europe), whichever you are trying to connect to.
It is going to ping the hops between you and the front end. As battle.net servers don't respond to pings (edit: correction, europe.battle.net and asia.battle.net will in fact respond to an echo request), the last one will fail and say 'destination net unreachable'. What you're looking for, though, is one of the hops between the first and the last to not respond.
Will this help you solve the problem? No. It will help identify it, though. If one of those hops is not functioning, then there really isn't anything you can do but wait.
Posted by: Hackenslacker
Try rebooting the DSL modem (turn it off, wait 15 seconds, turn it back on). You may also have to reboot your computer after the modem is back on.
Posted by: WoZ
thanks but i've tryed to turn off and on power on, on it but it didnt help too and the tracert thing i tryed that too and nothing helped
can this mean my CD-key is banned ??? or would it not show it that way i just wanna know before i go buy a new game to get a new CD-Key ?
Posted by: Shalome
FROM BATTLE.NET SUPPORT:
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July 10, 2003
Battle.net connection problems caused by a recent Diablo II Hack program
WARNING: A recent Diablo II hack program was released and may be very dangerous to your computer system. One symptom of this Trojan virus is an extremely long "Checking Versions" dialog box when connecting to Battle.net finally followed by an "Unable to connect to Battle.net." message.
This hack installs a Trojan virus on your system that has the known abilities:
- Logs your account name and password
- Modifies your system's hosts file so your computer has problems connecting to Battle.net
- Spams the Battle.net channels without the text appearing on your screen - causing Battle.net to block your access
Other possible abilities include:
- Steal your CD-Key - causing a "CD-Key in use by ___" message
- Steal your account name and password - causing an invalid password message
- Give a malicious person access to your computer and all the files contained on it
You cannot get this virus by connecting to Battle.net. This problem is the result of third-party software being installed on your machine.
To resolve this issue you will need to completely remove this hack program from your system, then repair any damages it may have caused. One problem this virus causes is to modify your Windows hosts file. Please go here for information on removing this damage. Please understand that as long as the virus and/or hack program are still on your computer you will continue to experence these and other problems. For help in removing this virus, you may need to contact your computer manufacturer or local computer technician. We will not be able to assist you in removing this virus.
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