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Comcast Sends Cloudy Download Warnings on "Unlimited" Broadband Service
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Posted by: TotalRecall
Earlier this month, a Philadelphia Comcast broadband subscriber got a letter from his service provider, telling him he'd been using the Internet too much.
Keith, who asked to keep his full name private, said he'd subscribed to the service for four years and never had a complaint before. Now he was being labeled a network "abuser."
Comcast's policy has proven most controversial. The company's terms of service say only that users cannot "represent (in the sole judgment of Comcast) an unusually large burden on the network." According to a spokeswoman, the company began sending notes about two months ago to the top 1 percent of the heaviest users--people who collectively use about 28 percent of the company's bandwidth--telling them they were violating their terms of service.
Comcast has yet to provide a specific limit, and many users are reporting in on recieving the letters. Comcast has recently raised their standard speeds to near 3mbps, and many other providers are following the example. Is this a new path for broadband, or more of the same?
Posted by: SKYHN
They shouldnt advertise their broadband as "unlimited" then. Evertime I see a commercial about DSL, Cable or other broadband, the common word in all of them is "unlimited". Theres no quick talk disclaimer at the end telling you that unlimited doesnt mean unlimited.
Posted by: Canis Lupus
Well, there is really no such thing as "unlimited" ... whenever the word is being thrown around in promotions and advertisments, there is always a stipulation in the fine print of what "restrictions" come with the unlimited service... they should just cease from using that word altogether coz it's misleading...
On an unrelated note, my Comcast connection has been pretty shitty the past couple of weeks ...
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