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Primary master hard disk failure
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Posted by: jungles_mcbeef
G'day,
I have a hard drive that suddenly can't be recognised from any computer. It was running win2k prof, and I am thinking it had a virus on it. The first thing to come up was a KERNEL_STACK_INPAGE_ERROR (on the blue screen of death) then when I rebooted I got a Primary Master Hard disk Failure.....or similar. I did a reboot with boot disks...and got it to Windows, but did the unthinkable and rebooted, never to see windows again (before doing a virus scan). Now it is not being detected at all, I have tried it on other machines as a slave and it still is not being detected. If anyone can help me to get this hard disk to be detectable again it would be much appreciated, but if you could also tell me that I am wasting my time even bothering to fix it (given what I have said) that would also help.
Thanks!!
Posted by: Andrew7689
Hello
Have you tried changing the primary slave settings on the hard disk, and is there power getting to the hard disk, you can tell if you can hear the motor spinning on the hard disk. How old is the disk, and what size is it.
Regards
Andrew
Posted by: jungles_mcbeef
Can't tell you for sure how old the hard disk is, but it is 20 mb. It is getting enough power....otherwise I wouldn't be having the same problem on other computers (plus I can hear it working). Since my last post, I have successfully formatted it (gave it about 15 reboots and kick started it), and reinstalled windows on to it. It still is quite unstable, but only came up with DISK BOOT FAILURE twice since the reinstallation (and this only occurred AFTER performing CHKDSK, do you know why this would happen?). I'm pretty much stuck on how to diagnose the problem now, because it can't be a virus (or maybe the virus already did the damage before I formatted it). Is there a CHKDSK log file that I would be able to access to see if there are any bad sectors on my drive? Canyou please help me diagnose the problem?
Posted by: redwench
if you want to know if there are bad sectors, just run a thorough scandisk.
since its still unstable, unless something miraculous occurs, i wouldnt use it for anything important.
Posted by: jungles_mcbeef
I have already done the chkdsk....but the results were displayed for about a millisecond (or quicker than my eye could process anyway) before rebooting. Surely there would be a log file for the scan?
Posted by: jungles_mcbeef
oops....of course there is.
In Event Viewer....Application Log.....
Posted by: redwench
that doesnt give you a real scan, unless it takes about 2 hours....
Posted by: Andrew7689
Hello
Is that hard disk a SCSI one or an IDE.
Regards
Andrew
Posted by: jungles_mcbeef
It is an IDE hard disk. It doesn't seem to have any bad sectors, and the hard drive has only come up with DISK BOOT FAILURE a few times over many reboots, so I was thinking maybe this is just an error msg that is still in the system. Redwench, what scandisk do you suggest I use?
Posted by: redwench
the one that comes with windows does quite well.
Posted by: jungles_mcbeef
that is chkdsk.......isn't it?
I already did that and it returned no bad sectors...
Posted by: redwench
eh, did they rename it?
If it takes a couple hours to do a thorough scan, its probably the same program.
Posted by: jungles_mcbeef
It only took about half an hour, and there is no switch to make it do a thorough scan that I know of...there are only switches to reduce the amount it checks.
Posted by: redwench
thats not it then. it should be under your task schedulre. id hate to have to wade through your system files to find it, but you might have to.
Posted by: jungles_mcbeef
I'm pretty sure chkdsk is the only error checking app on windows 2000 prof, Scandisk was the old 98 and Me version I think. I went through the system files and couldn't find anything other than chkdsk that jolted me into thinking that it may check the disk for errors, but if you know the exact name of the program you are talking about can you please tell me? The only ways to access the disk check (for 2000 anyway) is through properties of the actual drive, or through the command prompt, in 98 though you could access it through system tools. Correct me if I am wrong on any of this though.
Posted by: redwench
sounds about right. although i know you can stick the program seperately on your computer, like msconfig.
should be scandisk, im sure theres shareware versions of it out there as well. but the chkdisk has never sounded very thorough,it takes about that long to run a standard scan, much less a thorough one.
Posted by: jungles_mcbeef
Yeah I also noticed that, do you know of any other third party software that might do a better job?
Another thing I should probably bring to attention is that when the drive was formatted it performed an error check too, and apparently that is a thorough check ( http://www.putergeek.com/scandisk_defrag/index.shtml ), but I wasn't there to watch it (a status bar moving at snail pace doesn't keep my attention for long).
Posted by: trekpsycho
Have you tried downloading a diagnostic program from the manufacturer and running it?
Posted by: Outlaw
For scandisk on win2k, go to my computer, right click the drive you want to check, go to properties, go to the "extra" tab. One of the three buttons there is scandisk.
Posted by: Andrew7689
Hello
How to cure the KERNEL_STACK_INPAGE_ERROR, and what the cause may be.
Defective or unreliable random access memory (RAM) is another common cause of this issue.
Verify that all the adapter cards in your computer are properly seated.
Ensure that all adapter card contacts are clean.
Disable system caching in the BIOS to see if this resolves the error.
If this does not resolve the issue, your computer mainboard may be damaged.
If you want more advanced help. Please ask, i will tell you more, but try the above first.
Regards
Andrew
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