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cd-rom drives
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Posted by: filo
Hello : after trying to install Easy CD Creator (XP Home), the installation failed and XP doesn't recognize the cd-rom drive anymore and also the DVD drive. And also, the system cannot restore to a prior date anymore.
Any suggestions ??
Thanks - Phil
Posted by: filo
Many thanks for the good fellow who found the answer translated below:
Problem. Hope this might help anyone in the same predicament... it works:
My cdrom icon is missing from "My Computer" and there is an exclamation mark next to it in device manager?
Answer:
1)Go to "Start" then select "Run"
2)Type "regedit" and click "OK"
3)optional step Backup you registry by:
a) Highlight "My Computer" by clicking on it once.
b) At the top of the page you should see "File"(Win XP) or "Registry" (Win 2000), click on this and then select "Export Registry File"
c) The following screen will allow you to select where you would like to save this backup and what file name you would like to save it as.
d) Please note at the bottom of the screen where it says export range "All"; this should be selected to ensure your entire registry is backed up completely.
e) Give the File a name and Click on the "SAVE" button (this will bring you back to the registry editor)
4) Remove the Upperfilters and Lowerfilters values by:
a) Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it.
b) Expand the "SYSTEM" Key
c) Expand the "CurrentControlSet" Key
d) Expand the "Control" Key
e) Expand the "Class" Key
f) Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}.
g) High light this key by left clicking once on it
h) On the right hand side you are looking for "Upperfilters" and "Lowerfilters", once you find these please delete them by high lighting (left clicking on them once) and then right clicking on them and choosing "delete"
5) Restart your computer.
6) Your CD-ROM should be back.
Information provided by Bacillus Dell Forum Member.
Posted by: Andrew7689
Hello
This is your second question of the same thing, which you have answered yourself, was there any point of the question.
Regards
Andrew
Posted by: filo
Andrew - thanks. After waiting a while for help from this forum's members, I finally received the correct answer from another forum. So I posted it (as you see above) hoping it might help someone.
Happy computing from now on !!!
filo
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