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email

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Posted by: jmaresca2004

I recently re-formatted my friends computer. I used the HP recover disk to format and re-install Windows ME that came packaged with the system. When I tried to reconnected to my firnds email account, which is optimum online, I was not able to see the emails that where previous in the inbox prior to the re-format. I believed that those emails would be stored on the optimum online email server. Can it be possible that the re-format wiped out those emails or could I have reconfigured Outlook incorrectly. A prompt response is greatly appreciated. Thank you very much.



Posted by: Antti2004

Have you contacted the ISP to make sure that they have online email editor, if it is so then, no way the emails were deleted.
If the emails were written with Outlook Express or MS Outlook then they were stored in the hard driver and lost in the format process.

On MS Outlook configuration is done;
tools/services/add/internet email

General:
Mail account: pop3.nameoftheISP.countryid (or com)
User info: person's name
Email address: well the email address

Services:
Server info:
Outgoing mail (SMTP): post.nameoftheISP.countryid (or com)
Incomming mail: pop3. nameoftheISP.countryid (or com)

Login info:
Tick logon using
Account name: what was agreed in the first setup of the Internet.
Password: what was agreed in the first setup of the Internet.

Connection:
Tick I use modem
The name of the modem should be visible.

Hope this gives some guidance.



Posted by: slugo3

if it was a POP3 account and the setting "leve copy of emails on server" was not checked for the account then the email is gone. outlook stores the email in a .pst file on the local machine.



 
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