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Regarding the recent (and upcoming) downtime for OTS...
(Click here to view the original thread with full colors/images)
Posted by: Canis Lupus
This is to let our members and visitors know that we are aware of the recent downtime of the Open Tech Support site in the past few days.
We discovered that the hard drive on our server has been encountering problems, which led to sporadic downtime that happens approximately noon to early afternoons (pacific time), as well as the recent downtime that took place for the most part of today. We will be transferring our site data to a new hard drive on Monday (06/07/04), which will hopefully stop the downtime and put the site back to normal.
Hence, expect some more sporadic downtimes tomorrow, and especially on Monday (06/07/04), while we try to transfer our site to another hard drive. We apologize for the inconvenience, and we thank you for your continued patience regarding this troublesome issue.
And thanks for continuing to visit our site! Have a nice weekend.
Posted by: Canis Lupus
Well, our host provider has flaked on us regarding the hard drive move last Monday - might happen next week, instead ... I'm considering moving to another provider because of this ... stay tuned
Posted by: SKYHN
Damn, you just cant win can you. That will be like the 4th provider now, right?
Posted by: Canis Lupus
we switched providers several times before because we outgrew them ... this time, we're just terribly inconvenienced by em our host provider was doing very well before they got bought out and merged with another hosting company early this year, and since then their service and support has gone downhill...
Posted by: Canis Lupus
some hosts I'm considering 
http://www.theplanet.com/
http://www.servermatrix.com/
http://www.ev1servers.net/english/index.asp
Posted by: redwench
ive never used them, but they had good customer service ratings a year ago. http://p4host.com/
Posted by: Canis Lupus
Hmm, thanks for the suggestion wench, but looking at their site gives me the impression of a startup business - not sure I wanna gamble with that, I hate moving servers to something that's potentially unreliable in terms of longevity 
And the fact that I have to "contact" them to order a dedicated server solution drove me away, lol ...
Anyway, I have chosen http://www.theplanet.com ... will start moving the site(s) there in the next couple weeks...
Posted by: taco_fox
I drove past The Planet building once 
/anecdote
Posted by: redwench
you sure you want to wait that long?
Posted by: Canis Lupus
A server move doesn't take a day or even two days ... the next couple of weeks we'll be backing up files, and moving them gradually to the new server ... so in a week or two, the file transfers will be done and OTS will start operating on the new server via a DNS update. I guess I just rephrased it safely this time, so members won't be asking "are we there yet? are we there yet? ..."
Posted by: Bobaroo
Isn't Genmay hosted on ThePlanet? Or maybe some other big site, I know I have heard of it before.
Posted by: taco_fox
Quote:
Originally posted by Bobaroo
Isn't Genmay hosted on ThePlanet? Or maybe some other big site, I know I have heard of it before.
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HardOCP/Hardforum is
Genmay is hosted from a stripmall in California
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