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Norton AntiVirus Isnt Working
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Posted by: cx300
My norton isnt working it shuts off when i open it up and autoprotect wont enable please help me...o yeah i ran a program right before it happened
Posted by: Antti2004
Remove it and reinstall it, but you have to have clean platform before
reinstalling the NAV. Lots of PC users do the mistake installing NAV to already damaged OS hoping miracle cure.
Before reinstalling the NAV run Scan Disk, Defrag, Ad Aware, Spybot, Recistry Cleaner,... etc.
When reinstalled the NAV then update it stright away and run it through.
There is also several point on the www.symantec.com about the NAV not running well, but most of the problems are made by the users.
Also read the manual that came with it.
I have the whole Norton System Works 2004 and it does work well.
Posted by: redwench
sounds like you have either a virus, or some rather nasty spyware. start with an online AV scan such as the one found at http://housecall.trendmicro.com
if you dont find a virus:
1. completely uninstall all norton programs. there is a removal tool available at symantec which you will need to do this properly.
2. reboot and run all maintenance programs as suggested above. reboot afterwards if a significant number of problems were fixed.
3. reinstall and update the norton software you want
note that on occasion, norton just will not work properly on your system, although its rare.
Posted by: DiabloFather
umm?
wut program did u run?
i remember i had a virus wont let me open any antivirus softwares.
all u can do it sry 2 delete the file.
if that dosent work then u have 2 format ur pc.
this is a virus
Posted by: Zendu
you might also try reinstalling nortan into a diffrent folder, the reason being if the virus is f***ing with nortan, it wont look for it there.
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