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urgent help needed pls
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Posted by: flynny
gday all, i have major problems with my windows 98, i think i have a major file deleted or a virus i cant find, the problems are
> when trying to shut down it tells me that my interent connection is still on or its dial something else when it clearly isnt. i have to click END TASK on alot of these messages before it eventually shuts down.
> next problem is it tells me that my hotmail account isnt correct and to re typoe my password. well iam using that some email account now on another computer.
> usually i double click on interent explorer and my interent startys dialling now i have to do it manually.
i have hijack this, adware, avg virus scanner, and spybot i use all of these and i cant find anything. SUGGESTIONS ARE NEEDED URGENTLY thanks.
Posted by: Antti2004
Run ad aware, spybot and a good antivirus (updated), it does sound like either spyprogram or trojan that causes problems.
Run also registry cleaner program, so that you have clean Windows registry, the more you install programs as trial the more it get messed up.
My quess is taht you do not have firewall, i.e you have to install one.
Also visit www.microsoft.com knowledge database and updating of your Win 98 files, if you have not done any Win 98security updating then you do need to do that straight away.
Posted by: redwench
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Originally Posted by flynny
> usually i double click on interent explorer and my interent startys dialling now i have to do it manually.
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this is normal if you have had a bad shutdown. go into your control panel, then internet options. under connections, select "always dial....." and it should dialup on demand. it will revert to never every time the computer isnt shut down properly, for some unknown reason.
Posted by: flynny
ok i scanned with a updated virus scanner and it tells me i have the HTML ADVERA VIRUS, REG SEEKER, and the PE ELKERN but it says it cant clean it, the html virus is in windows/system32/security id folder can i delete that folder will that work what can i do
Posted by: Antti2004
Run ad aware, spybot and hijackthis they are free programs via them you are able to remove lots unwanted 'bugs'.
A virus can not be just deleted, google for more exact instruction how to remove them.
Visit http://www.f-secure.com/v-descs/a.shtml and look for that virus data.
Posted by: redwench
your virus scanner, whichever it is, will link to its library entry on each of those viruses. the library entry should include manual removal instructions. you could try just deleting the file that it names, and see if the problem goes away through normal usage and a couple reboots, but that can cause problems on occastion.
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