|
|
 |
|
|
Pages: 1
Norton Internet Security 2005 -uninstall
(Click here to view the original thread with full colors/images)
Posted by: jonathan003
Hi,
I had some hardwareproblems with my PS2 mouse and did a system restore.Since then I can't access NIS although it seems to be getting updated regularly in the background.(Ican see the live update icon of and on in the toobar).I some how can't access internet and now I am in a terrible mess .I can't uninstall NIS from my system with add /remove programme in control panel-some how system can't access the relevant files although I have put in the NIS CD-ROM in the drive.
Could some one guide me out of this problem.
P.S-I can access internet through my wireless laptop.It is the desktop that gives me the bother! Thanks
Posted by: Ion Silverbolt
If you're on SP2, check the firewall settings. Also check the Norton Firewall settings if you're using that instead.
Posted by: Sidey_in
STEP 1)got to this web site and run this file in
ftp.symantec.com/misc/consumer/nis/nis2005XP_reg_removal.reg if you
are using XP or 2000
or
ftp.symantec.com/misc/consumer/nis/nis200598_reg_removal.reg if you
are using Win 98 or ME
STEP 2) got to Start-->Run-->%temp% and remove all the temporary files
STEP 3)editing the registry
a)first make a backup of the registry
b)find this key in the registry
KEY_LOCAL_MACHINE\SOFTWARE\Symantec and delete the symantec folder
c)do the same thing for this key HKEY_CURRENT_USER\Software\Symantec
STEP 4)deleting the symantec folders from the hard drive
a)delete the following folders symantec and norton folders
NOTE: "if you do not see the application data folder got to
folder options and select show hidden files"
for XP2000 c:\documents and settings\all users\application data\symantec
for 98ME c:\windows\all users\application data\symantec
c:\programe files\norton internet ecurity
c:\programe files\symNRTDRV
c:\programe files\norton antivirus
c:\program files\common files\symantec shared
STEP 5) Do a clean boot
Clean boot for WIn XP
a)Start-->run__Msconfig__> General. under general select
"SELECTIVE STARTUP" and uncheck "PROCESS SYSTEM.INI, WIN.INI AND LOAD
STARTUP ITEMS"
got to the "SERVICES" tab and put a check mark next to "HIDE ALL
MICROSOFT SERVICES" and click on "DISABLE ALL" CLICK ON oK AND RESTART
for WIN98
MSCONFIG-->GENERAL-->SELECTIVE STARTUP and uncheck "LOAD
STARTUP GROUP ITEMS" and click on OK and restart
STEP 6)download and run msicuu2.exe utility which can be found in
www.tinyurl.com\42ul9
download and run windows scrip 5.6 for XP/200 www.tinyurl.com\ar31
for win 98/ME www.tinyurl.com\8bhn
restart the comp and you can install NISwithout any problems
|
|
|
|
|
