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csrss.exe 100% spike in CPU
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Posted by: RonTheRipper
I have a problem with my computer locking up after about 10 to 12 hours,and not running any programs,allthough running programs does speed up the process a bit. I ran it in safe mode and it still did it. I left the Windows Task Manager on the desktop and noticed that csrss.exe had spiked at 100% at the time of the locK. I checked for spyware, adaware and Viruses and nothing shows up. I've done every hardware test you can think of for the Hard drives, memory,cpu,video card, motherboard etc etc. This still happened after a reformat. Its not a video card problem because I've tried another. I'm usally pretty good at fixing stuff like this,but I can't figure this out for the life of me.
CPU Temp-40 deg C
WinXP
DirectX 9
QDI Mainboard
Pent 3 733
NVidia TNT Video Card also tried NVidia 3800
Creative Sound Blaster Card
512 mem ram
Maxtor 40 gig and a Seagate 80 gig
D-Link DFE-530TSX
Any help would be appreciated.
Posted by: Ion Silverbolt
Hard locking in safe mode is most likely a hardware problem. Especially if you did a successful reinstall. Finding the culprit will probably be tricky. It could be:
Heat, bad Power supply, bad motherboard, or even some obscure piece of hardware. Here's what I would do:
1. Inspect all your fans and make sure they are operating correctly. Especially the power supply fan. Also, excessive dust on the motherboard and components can cause problems as it can prevent heat from bleeding off the motherboard and any critical components that crank out heat. The fact that it takes a while for it to lock up is sometimes an indicator of heat build up somewhere.
2. The process locking up at 100% might be an indicator the CPU is going bad. But it also can point to a bad power supply if it's underpowering the graphics card or CPU during system usage.
Backtrack to any changes you made recently that might be an issue. Did you add something new to your PC? Change a BIOS setting? Use a different USB port?
If you can, try a different power supply.
Posted by: RonTheRipper
I ran Process Explorer and found that winsrv.dll was the culprit in the csrss.exe. What is winsrv.dll and what would cause this to spike.
Thx again-awaiting reply
Posted by: Ion Silverbolt
That DLL deals with the graphics engine part of the service in question. If it locks up in safe mode, i'm 90% sure it's a hardware related problem. The fact that it's a fresh install and locks up the same way is also a good indicator of a hardware problem.
Posted by: RonTheRipper
Hi all and thankyou for trying to help me out with this very tough problem
Heres what I've done to try to correct this problem and other things I've learned
1. I had a fan blowing straight into the computer .
2. I installed SP1
3. I ran memtest and no problems with memory
4. I created a new account
5. Tried pci slotted video card
Results. Computer still freezes. NO Change.
Interesting Point: Memtest ran for 48 hours in dos and my computer never froze.
Thx again for trying to help.
Awaiting reply.
Posted by: Ion Silverbolt
If I had to bet money, I would say bad power supply. Heat is still a possibility if the exaust on the power supply isn't working optimally, or the exaust is against the wall.
In cases like this, it might be better to take it to a shop where they have more advanced diagnostic equipment. As I said though, a good bet is the power supply. A hard lock like that usually is an indicator of too much electrical resistence from heat, or the voltage dipping too low.
Another possibility is your power management settings. Do you have your BIOS set to shut off the hard drive after so long? Sometimes power management features can be buggy.
Posted by: RonTheRipper
Ok heres what I've now:
I just did a new install of WinXP on a Brand new Seagate Hard Drive without installing any other programs or software and the problem still persists.
I also ran Memtest for 48 hours and no errors
Also unplugged anything in USB ports
Now What
Thx again- awaiting reply
Posted by: redwench
well, its definitely hardware, and not the ram. that leaves the cpu, motherboard, or power supply. you can try cpu burn in tests, motherboard and psu would have to be swapped out to check them.
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