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Computer shuts down without warning...

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Posted by: brian miller

Not sure if anyone can help me with this, but I have a one-year-old Toshiba A35 S209 and as of late it has taken to randomly shutting down without warning. i'll just be working on the computer and ba-bang, it shuts off, regardless of what i'm doing, be it surfing or working in a Works document. Some people have told me it's a hardware problem, others tell me it's a software problem. To me, it's just a BIG problem, as it will do this while i'm interviewing someone or writing a story or whatever. Typically the info i was writing is not lost. i'm wondering if there is an interim step before using the recovery CD and erasing everything on my hard drive. any suggestiongs out there?



Posted by: goranpaa

Hi!

This problem of yours, can be due to a virus or worm.
Have you done a full anti virus scan since this problem appeared?
Anyway, try a couple of different anti virus on line scans, just as a safety precausion.
( No antivirus is 100% effective).

Here is the links to the on line scans: http://www.bitdefender.com/scan/licence.php

http://www.windowsecurity.com/trojanscan

Another thing, that can cause this is overheating. Especially in sutch a small enclosure like a lap top.

Download Motherboard monitor 5. And give me the temp readings from the dashboard of Mother board monitor. (CPU and Motherboard temps).

http://mbm.livewiredev.com/download.html

A third thing, could be a bad power supply or / and batteries.



Posted by: redwench

if it suddenly shuts down (as opposed to rebooting) without any warning at all, its exceedingly unlikely to be software related. overheating is the most likely problem, but voltage irregularities and occasionally other fruitiness can do it.



 
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