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Norton Antivirus Live Update
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Posted by: alilawal
Running Norton Antivirus Live Update, I have problem with the following update:
Symantec Security Software Update (288.4KB)
This file downloads to my computer but when it starts to install I recieve the following message:
Common Client Update
The Update was not completed. The update was unable to complete successfully. Please click the details button for more information.
The details are;
Windows XP 5.1.2600 Service Pack 2
Common Client Core 103.0.4
LiveUpdate was not able to complete this update.
Please contact Technical Support and provide all information displayed on this screen.
For contact information, go to Help->Technical Support from your Symantec product.
The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\Program Files\Common Files\Symantec Shared\CCDEC.DL^
38520 Bytes 8/13/2004 20:16:48 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EX^
197752 Bytes 8/13/2004 20:17:40 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCLOGIN.DL^
115832 Bytes 8/13/2004 20:16:56 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCSCAN.DL^
145016 Bytes 8/13/2004 20:17:08 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\CCWEBWND.DL^
238712 Bytes 8/13/2004 20:17:14 v103.0.1.26.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2.DL^
91248 Bytes 8/4/2004 14:15:06 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2AMG.DL^
119920 Bytes 8/4/2004 14:15:08 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2ARJ.DL^
66672 Bytes 8/4/2004 14:15:08 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2CAB.DL^
78960 Bytes 8/4/2004 14:15:10 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2GZIP.DL^
99440 Bytes 8/4/2004 14:15:10 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2ID.DL^
54384 Bytes 8/4/2004 14:15:12 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2LHA.DL^
87152 Bytes 8/4/2004 14:15:12 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2LZ.DL^
58480 Bytes 8/4/2004 14:15:14 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2RAR.DL^
140400 Bytes 8/4/2004 14:15:16 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2RTF.DL^
83056 Bytes 8/4/2004 14:15:18 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2SS.DL^
91248 Bytes 8/4/2004 14:15:18 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2TAR.DL^
66672 Bytes 8/4/2004 14:15:20 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2TEXT.DL^
234608 Bytes 8/4/2004 14:15:20 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2TNEF.DL^
91248 Bytes 8/4/2004 14:15:22 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2ZIP.DL^
238704 Bytes 8/4/2004 14:15:22 v3.2.12.11.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DECSDK.DL^
62576 Bytes 8/4/2004 14:15:24 v3.2.12.11.
I tried to contact the technical support to provide this information but could'nt.
Please assist.
Posted by: redwench
i would uninstall, then reinstall norton.
Posted by: deshana
alilawal,
uninstalling, and reinstalling always a good idea in a situation like this. But also, if you are running Webroot's spysweeper that will prevent the updates at times. Lastly, after you do the uninstall yuo might want to delete all the files you listed to use above, if they are corrupt, they might get in the way of another install.
Posted by: mhon
How does one uninstall and reinstall if they purchased the product online and have no disk to use for re-installation?
Posted by: redwench
just download it again, and use your current key.
Posted by: flightdude
FYI instead of paying Norton $40 next year try going to AVG and getting all the free virus protection you will ever need free from now on. you can also go to asquared and they have free softwear too. only catch is its for your personal use only on your computer. no companies or businesses are allowed to use it. NOT A BAD DEAL
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