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Command and Conquer: Generals, startup problem.
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Posted by: Asukite
Err, Iv'e been having problems with EA's tech support, and I found this website in search for a message board, so I thought I'd give it a try.
I bought the game recently from Wal-Mart, it's not the expansion pack, it's the actual game.
I'd like to know if anyone has ever encountered anything similar, and maybe might know how to fix it.
Thanks in advance.
Edit: My pc stats:
Processor: AMD Athlon XP 1666MHz
Memory: 224 Mb (228,848 Kb) A0: 256 Mb(SDRAM, 60 ns)
Video Card: S3 Graphics ProSavageDDR (32.0 Mb): 1024 x 768 - True Color (32 bit)
Audio: Unimodem Half-Duplex Audio Device
OS: Windows XP Home Edition U.S. English 5.1
Here's the message (not replied to) I sent to EA:
-----------------------------------------------------------------------------------------------
Whenever I start up the game, It crashes, and gives me the message: "Sorry, a serious error has occurred"
Iv'e tried reinstalling the game, and even patching it, but it still won't work.
According to the technical support program, my computer meets the requirements for this game. I have no idea what else to do.
Please tell me if there's any way to fix this problem.
I don't know what it means, but i found a text file in
"...\My Documents\Command and Conquer Generals Data\" containing this information:
; Reason Uncaught Exception in GameEngine::update
Last error:
Exception is access violation
WinMain at 4017d0
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Access address:9C48FFFA was read from.
Stack Dump:
<Unknown>(-1) : <Unknown> 0x77F6600B
<Unknown>(-1) : <Unknown> 0x77F660A6
<Unknown>(-1) : <Unknown> 0x4FEDD78F
<Unknown>(-1) : <Unknown> 0x77F7572A
<Unknown>(-1) : <Unknown> 0x77F5E52D
<Unknown>(-1) : <Unknown> 0x77E798CC
<Unknown>(-1) : <Unknown> 0x77E7990F
<Unknown>(-1) : <Unknown> 0x77C379C8
<Unknown>(-1) : <Unknown> 0x00411746
<Unknown>(-1) : <Unknown> 0x008426EC
<Unknown>(-1) : <Unknown> 0x77E814C7
Details:
Register dump...
Eip:77F6600B Esp:0012D6A0 Ebp:0012D6BC
Eax:9C490002 Ebx:0000037F Ecx:05DD0000
Edx:9C48FFFA Esi:05DD0ED7 Edi:00140178
EFlags:00010203
CS:001b SS:0023 DS:0023 ES:0023 FS:003b GS:0000
EIP bytes dump...
Bytes at CS:EIP (77F6600B) : 0F B7 32 8B 00 8D 5E 80 8B 31 3B DE 0F 83 96 00 00 00 8B 71 64 8D 34 9E 83 3E 00 75 1E 89 16 8B
Current stack:
Posted by: Spriggan_43
Update the game with a patch then update all your drivers then if that dose not work and you have overclock a part of the computer set it back to normal
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