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System Freezing randomly in 3d Apps - nForce4-939, 6800GS
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Posted by: Quexal
Hello,
I recently built a new system and am now having very strange issues with it. It seems to be running fine when using any non-3d app. When I load up a 3d-application (such as a game) it will run fine for a random amount of time (Maximum I've gotten was 2 hours, usually more like 1-5 minutes) before it locks up, and I get a "stuttering" sound coming out of the speakers. The sound is like a looped snippet of whatever sound was coming out when the freeze-up occurs.
After the lockup occurs, I have no other option than to cold-boot the system. CTRL-ALT-DEL does nothing.
I've tried playing MP3 files to determine if it had to do with the audio sub-systems, and it seems to work fine. I've also been able to watch DVD's and Video files without any problems.
I've also run Memtest86 on it and 10 passes all come out with 0 errors.
Here's the system specs (see detailed dxdiag output at the bottom of this message for detailed info):
- AMD Athlon(tm) 64 X2 Dual Core Processor 4200+
- ECS nForce4-A939 Motherboard
- 3x 512mb DDR400 PC3200 Non-ECC Samsung RAM
- PCI-Express Gigabyte GeForce 6800GS
- Seagate 200gb Barracuda ATA100 HDD
- Pioneer DVR-110 DVD R/W
- AGI 530w Power supply
I have no other peripherals/PCI cards plugged in. I'm running a Windows XP Pro (32-bit).
I've tried the following drivers in all possible combinations with no noticable difference in the problem:
Mobo Drivers: Nvidia nForce 4 AMD v6.70, Nvidia nForce 4 x16 6.85
Video Card: Forceware 81.98, XTreme-G 83.20v2
I've also downloaded and installed the Windows XP Hotfix for dual-core CPU's as described here:
http://www.amdzone.com/modules.php?...rticle&sid=3964
Any information or help that anyone can give will be immensely appreciated. Even if you can point me in the right direction (ie, should I try replacing the Mobo, or the Graphics card 1st?). Free cookies to the first person who can help me solve this problem!
Thanks in advance for any and all help,
Quexal
-----------------------------------------
DxDiag Output
-----------------------------------------
------------------
System Information
------------------
Time of this report: 1/5/2006, 14:49:28
Machine name: QXL
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Memory: 1534MB RAM
Page File: 155MB used, 3275MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found. DirectPlay test results: The tests were cancelled before completing.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6800 GS
Manufacturer: NVIDIA
Chip type: GeForce 6800 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00C0&SUBSYS_033910DE&REV_A2
Display Memory: 256.0 MB
Current Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8198 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/10/2005 03:06:00, 3955456 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.
-------------
Sound Devices
-------------
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: NFORCE_VAD
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvapu.sys
Driver Version: 6.14.0462.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/13/2005 12:34:02, 414464 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 200, 100000
Static/Strm HW Mix Bufs: 52, 50
Static/Strm HW 3D Bufs: 48, 48
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.
---------------------
Sound Capture Devices
---------------------
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: nvapu.sys
Driver Version: 6.14.0462.0000 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2005 12:34:02, 414464 bytes
Cap Flags: 0x41
Format Flags: 0xCC0
-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x005A
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 02:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 02:00:00, 4736 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 02:00:00, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 02:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 02:00:00, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 02:00:00, 52736 bytes
| Driver: mouclass.sys, 8/4/2004 02:00:00, 23040 bytes
|
-------------------------
DirectPlay Lobbyable Apps
-------------------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 5.2 GB
Total Space: 18.8 GB
File System: NTFS
Model: ST3200822A
Drive: E:
Free Space: 36.0 GB
Total Space: 172.0 GB
File System: NTFS
Model: ST3200822A
Drive: D:
Model: PIONEER DVD-RW DVR-110D
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 02:00:00, 49536 bytes
Posted by: redwench
as youve said its a new build, update the bios first.
Posted by: goranpaa
Agree. Update BIOS ( both the mobo's and for the videocard), And the mobo chipset driver and try the old trusty Omega 1.6693 driver.
But uninstall the previous driver in "add / remove programs" first.
And use a driver cleaner, like "NVcleaner" before you install the Omega. Read the cleaners instructions carefully!
NV cleaner:
http://downloads.guru3d.com/download.php?det=167
Omega:
http://www.omegadrivers.net/nvidia/win2k_xp.php
Posted by: Quexal
Uh oh...
First off I want to thank you for your support! I really appreciate your help!
Next, I want to tell you what happened when I tried to update my BIOS.
I downloaded the latest motherboard BIOS update from: http://www.eci.com.tw/ and tried to flash my bios. Upon doing so it got about 30 percent through then gave me a message saying that the BIOS update failed because of a checksum error.
Anyways, I rebooted my computer and it now gives me an error that says "BIOS Checksum Error, Insert System Disk in Drive A". So I hooked up a disk drive, inserted an MS-DOS boot disk and pressed enter.. and it gives me the same error again.
I've tried 4 different boot disks now, and a different floppy drive with the same results.
Any ideas as to what to do?
Thanks in advance,
Quexal
Posted by: goranpaa
Then the BIOS you downloaded, either where the wrong one or corrupted.
Try remove the small round battery on the mobo for 30minutes, This should reset BIOS.
But before you enter the case. Unplug the pC and grab a water tap or kitchen sink to remove yourself from static electrisity.
What tool did you use to flash the BIOS?
The one that came on the mobo CD?
Posted by: chitocobo
Also once your done getting your bois back then maybe you can tell us what type of PSU your using. Im too weary of PSU's now after ditching a 480 watt that wasnt any good.
By PSu I mean how many amps on the 12v rails
P.S: If boid flashing fails on the videocard you need to RMA it >.<
Posted by: Quexal
Ok.. phew...
After going through 2 floppy drives, I decided to pirate one out of another computer... got it in, and now the boot disks work.
I am using the tools provided by my motherboard manufacturer, ECI.
Basically, it's AwardFlash 8.92. I downloaded the latest BIOS driver (1/19/06!) from ECI as well, and tried to flash the bios from the boot disk without any luck. So I tried the next latest driver, and the flashing process worked. My BIOS is now back in.
After searching, I can't seem to find any BIOS updates for my Video Card. The video card is a Gigabyte GeForce 6800GS (GV-NX68G256D-B). Gigabyte's website says that there is no BIOS updates for it.
My PSU is a AGI 530w Power supply with the following ratings:
+12v / 16A
-12v / .8A
+5V / 32A
+3.3V / 20A
-5V / 0.3A
+5VSB / 3A
Unfortunately, even after the BIOS update, I'm still getting the lockups... though not as often it seems. And it's now looking like some apps work for longer than others before locking up.
Thanks again for the assistance!
Quexal
Posted by: goranpaa
Great you fixed the problem with the corrupted BIOS!
If the Gigabyte bios update program (That came on the CD with the videocard ( I.e. "Gigabyte utility"), reported there is no update avalible. Then wait a month or so and check again. I had to wait 3 months, before there where an update avaliable for my previous Leadtek 6600GT card the first time I tried to update the BIOS for it.
But also try the Omega videocard driver I told you about earlier.
EDIT: What happends if you move the soundcard into another PCI slot? COULD be some kind of conflict with the videocard.
Also, have you updated the soundcard driver?
You're welcome.
Posted by: Quexal
Hello again!
Well... it seems that the Omega drivers are working!! I'm still holding my breath though because there's no reliable way to test if it's working or not... just have to wait and see. In any case, all of the apps that were crashing immediately are now working flawlessly!
Thank you thank you thank you... did I say thank you?
Quexal
PS - PM me your address and I'll make good on the "I'll send you cookies" offer! 
Posted by: goranpaa
Great! Just hope it will continue to work for you.
I have a friend with a AGP 6600GT. The strange thing is, that most other drivers, that he have tried. (And that's numerous), will lock up the games or overheat the card. But that Omega driver works very well for him.
Have very nice image quality too.
And yes....Hmm I think that you actually did thank me....a couple of times.
You're welcome.
You dont have to send me anything. I'm just glad if I can help out. And as I live in Sweden, the "cookies" will be quite old, when they arrive lol.
But thank you very much for the offer.
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