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Graphics card trouble

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Posted by: Nate256

I'm having trouble with my graphics card after upgrading Windows to SP2. Everything else works fine but now it won't even recognise I have a card.

I've had no luck installing the software again because I need the default VGA driver.

Its an ATI Radeon 9800, does anyone have any ideas?



Posted by: goranpaa

Head over to ATI home, and download a new Catalyst driver.
Also download "Driver cleaner professional".
Then Use the driver cleaner before you try to install the new driver. If you have a registry cleaner / repair software? Use that too before installation as a safety precausion.



Posted by: Nate256

Well I cleaned everything ATI off, got the catalyst 6.6 drivers, but it's still not working. It says the drivers are incompatible with the hardware.



Posted by: goranpaa

Thry this:

Go to control panel system/ hardware/device manager then scroll down to system devices, then to "cpu to agp2.0/agp3.0 controller" click this to open it then go to driver, "update driver" , once this is done you should be able to install the driver.

Also, do you have a integrated video chip on the mobo?. Try disable it in control panel at the same time.



Posted by: Nate256

Ok, I've tried that but apparently a file is missing. The error message:

"The file 'VIAAGP1.SYS' on VIA AGP Filter Driver Disk is needed"

But it cannot find the file.



Posted by: goranpaa

It seems like it is asking for a part of the VIA chipset driver.
Do you have a mobo cd? The chipset driver should be on that one.

Another and maybe better way, is to simply update your chipset driver. You need to reinstall the chipset driver every time you reinstall windows. And getting SP2 can be said to be almost a reinstallation.

If you know what VIA chipset model you have? Then head over to VIA home for the driver.

If you dont know?

Download "Everest Home" from the link below, and then head over to VIA.
In Everest, look under "motherboard" + "chipset" + northbridge chipset".

http://www.majorgeeks.com/download4181.html



Posted by: Nate256

That sorted it. My most sincere thanks for the help, I would have never fixed it on my own.



 
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