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Wal-Mart's "Customer Contact Reduction" Plan
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Posted by:
FadedMaster
http://consumerist.com/consumer/we....hone-303034.php
So yeah, speaks for itself. Of course I have a different view on this being that I work in retail at this moment in time, but still... will Wal-Mart ever realize that more and more people are expecting service and not just good prices?
