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  Pages: 1

Why So Lagging ???

(Click here to view the original thread with full colors/images)


Posted by: ViperCiamiK

Hi,
since the first time I bought Diablo II Lod & play it on Battle.net the latency was unbearable, untill now I still hardly beliefe their giving me this kind of services... I already spent quiet big expenses just to bought Original Diablo II & Expansion Cd's, just hopping that I will be able to play on-line, But the fact not as I expected at all.
I already contact my ISP ( M-Web ) and they claim that theres no problem at all with their connection, I can agree with my ISP statement because all other kind of online game was ok & the ping was below 400 (the good ping is below 400ms), only Diablo II lod & Starcraft the ping range from 1000 upto 25000. You can imagine how laggy it was. I already send almost more then 15 letter & screenshot to prove it so far but without any reply at all I wonder what happen... Do they really just ignore it coz im from other country or they just cant find any solution about it? or to lazy to do it perhaps? Please look into this matter, Im waiting for good results & good news from you.

Yours sincerely,
Frustated


This is all the data from my winipcfg

My IP Address :Omitted for Security
Subnet Mask :255.255.255.0
Default Gateaway :202.153.251.1
DHCP Server :10.255.1.31
Host Name :.mweb.co.id
DNS Servers :202.53.252.50
Node Type : Broadcast
Im playing on realm Asia/Asia3

------------------------------------------------------------------------

Tracing route to asia.battle.net [211.233.0.72]
over a maximum of 30 hops:

1 21 ms 7 ms 11 ms 10.3.3.1
2 39 ms 12 ms 12 ms 202.53.252.57
3 13 ms 20 ms 13 ms edge1-core3-fastethernet0-0.id.mweb.com [202.53.251.245]
4 695 ms 716 ms 220 ms core3-core4-fastethernet0.id.mweb.com [202.53.251.145]
5 166 ms 783 ms 194 ms host-64-110-180-49.interpacket.net [64.110.180.49]
6 1223 ms 970 ms 1003 ms host-64-110-58-77.interpacket.net [64.110.58.77]
7 1002 ms 961 ms 995 ms us-hi-in.interpacket.net [64.110.56.1]
8 961 ms 1040 ms 957 ms 64-132-26-21.twtelecom.net [64.132.26.21]
9 893 ms 1092 ms 965 ms 500.Serial2-6.GW1.HNL2.ALTER.NET [157.130.212.193]
10 859 ms 1024 ms 1018 ms 165.at-1-0-0.XR2.HNL2.ALTER.NET [146.188.149.238]
11 972 ms 935 ms 1018 ms 183.at-1-0-0.TR2.SAC1.ALTER.NET [146.188.149.178]
12 938 ms 953 ms 1041 ms 196.ATM6-0.XR2.PAO1.ALTER.NET [152.63.50.105]
13 957 ms 971 ms 1045 ms 188.ATM7-0.GW8.PAO1.ALTER.NET [152.63.52.77]
14 903 ms 1018 ms 1045 ms bora1-gw.customer.alter.net [157.130.204.194]
15 868 ms 1066 ms 1009 ms p5.bora.net [203.255.234.45]
16 1034 ms 1007 ms 971 ms gw1.bora.net [203.255.234.181]
17 940 ms 1011 ms 1014 ms sel12012gw1-pos2-2-c.rt.bora.net [203.233.35.106]
18 927 ms 1011 ms 994 ms 211.233.55.50
19 1579 ms 876 ms 1021 ms k1c9-4231.sw.kidc.net [211.233.55.242]
20 952 ms 998 ms * asia.battle.net [211.233.0.72]
21 1377 ms 1266 ms 1538 ms asia.battle.net [211.233.0.72]

Trace complete.

------------------------------------------------------------------------



Posted by: Outlaw

Since you're playing on the Asia realms, I'm guessing you live there too?
Have you tried playing on any other realms (USEast/USWest/Europe)?

What's your internet connection speed (56K/DSL/CABLE)?

Also, try playing on different days and different times of day and see if there's any improvement.



Posted by: ViperCiamiK

I already tried all the realm,
Us west : ping around 850
Us east : ping around 900
Asia3 : ping around 1000
Thats on usual day, but now all the realm is the same all the ping range from 1000-25000.
Well im connecting from Indonesia now, last time when Im connecting from Singapore its even better!

My connection:
Im using cable modem - DSL
My computer :
Pentium 4 1.5g
Memory 512mb
Video card- Nvdia Gforce 2 mx

I already tried all the times on different realms & times, sigh... all lagging... its bad... im really depressed... And the Blizzard technical support get me even more depresed! well at least they reply me or give me some solution... not like this... sending more then 15 letters without reply, its just like im talking to the wall...



Posted by: redwench

unfortunately, you probably have an accidental convergence of bad geography combined with overloaded servers. its not bnets fault, except maybe the asia realm. thats probably just overloaded, as usual.
you just live too far from the less crowded servers. as you can see from your trace, most of your ping is racked up before you even get to the bnet server. so im afraid tech support cant be of much use to you.
for comparison, i live in the middle of north america and i get pings to europe battle net around 300 on a 56k dialup.



Posted by: ViperCiamiK

So I assumed theres nothing I can do about it???



Posted by: Kdr Kane

If you look at the trace route you provided, you can see the biggest problem is a network called "interpacket.net".

It is between your ISP and the Battlenet servers. So, there is not much you can do except send that information to your ISP. Maybe they can fix it.



Posted by: ViperCiamiK

i already did that... and the ISP claim they have no problem with their connection...



Posted by: SKYHN

Well you have 2 options:

Send the Tracert Data over and over to your ISP with angry emails saying that you will cancel your net and stuff like that, they may give in.

OR

Get another ISP. Most likely you will have to do this because the one you have seems to be not wanna help you.

BTW: What is the name of your ISP?



Posted by: ViperCiamiK

M-Web ...



 
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