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cd-rom drivers?
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Posted by: Victor6
I have a Sony burner, CRX175A1. My computer says that the drivers are not installed or there is a problem installing the drivers. This is the same senario with my Creative Labs CD drive also. How can I try to update the drivers if I cannot access the cd drives? Are they anywhere on the net? Maybe my mother board is screwed. The CD drive used to work then suddenly windows does not detect it.
Posted by: Tweaker
Crack the case and make sure the IDE ribbon cable is firmly seated to the back of the drive and to the interface on the mobo. Check the power connection too.
When you first boot check and see if during POST it recognizes the Burner. If it does then windows is having a problem. Try going to control panel, system, and devices and if burner is listed there under CD ROM, click on it and then click remove, click OK. Reboot and let it reinstall. If you have floppy with drivers on it install them. If Burner is not recognized when POST is run you will need to go into bios and manually set it up or use Auto detect if possible.
We have some very knowledgeable members here.
Stick around for more suggestions. 
Posted by: Victor6
Thanks for your response Tweaker, I tried to uninstall then reinstall. It finds my burner in POST but when it is installed in Windows it says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) What the he%% is Code 39?
Posted by: Canis Lupus
I assume that you made sure the IDE cables were firmly attached inside the case?
You may need to reinstall newer drivers using a floppy disk ... you need to download the drivers from the support sites concerned:
CREATIVE:
http://www.americas.creative.com/su...asp?RD=download
SONY:
http://sony.storagesupport.com/cdrw/crx175ac1dwn.htm
p.s. Code 39 basically means the driver is corrupted
Posted by: Victor6
Those sites don' t really have any drivers for Windows XP. They say Windows should have the drivers. I am wondering if there is a way to reinstall those drivers right from Windows without the cd-rom? Do you think if I reformat and reinstall XP that I will have cd-rom support?
Posted by: Canis Lupus
Hehe, you didn't mention you had XP
Reformatting "may" fix it ... XP usually has fairly large driver support - you just need to choose the right model when you set it up ...
Posted by: Victor6
Thanks Canis, but what do you mean chose the right model?
Posted by: Shalome
Does WinXP have the C:/WINDOWS/OPTIONS/CABS files that other versions of Windows have? If it does.. when you try to install the hardware, point the hardware wizard to that directory -- usually any driver you need will be in that directory.
Posted by: Tweaker
Do you have EZ CD loaded? If so this tip might help, just be careful! If you’re not comfortable with the registry then don't mess with it. This might save you having to re-install.
Use regedit to remove the keys named UpperFilter and LowerFilter from:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
EZCD adds a kind of 'in between' driver that sits between your CDROM drive and your main driver. Removing the program seems to remove the 'middle' driver file but not the reference to it, hence every time windows queries your CD the message never gets as far as the drive itself.
Posted by: JANNA
if u have two cdrom style devices on the same cable one has to be master and the other slave. if one is set to single or slave and the other is set to single or slave then u will get that error message. i would check the jumper settings. most CD devices come set as slave by default. windows does not need user installed drivers to run a cdrom device unless ur booting to dos.
Posted by: Victor6
Is there any chance that my motherboard is screwed? Any opinions?
Posted by: ranjit
Go to control panel - syetm Icon click on CD roms and remove your CD Rom Icon then reboot the system and see if the drivers are loaded. If this did not work download "Mitsumi" Cd drivers ( this is a universal driver will work with any CD roms/CDR/CDRW EXCEPT for the Creative Lab). Once you download the driver, copy the driver to a floppy then boot to DOS mode and copy mscdex.exe from your Windows "BOOT" disk . Now insert your Mitsumi CD rom disk and type " SETUPD". This will load DOS CDrom drivers and Windows CD rom driver. When done reboot your system.
99% of the time this will solve your problem. I am a computer vendor/technician and I have done this several times and it always worked.
Let me know if this helps!
Ranjit
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