Publication Date: April 25, 2008

Open Tech Support has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: Open Tech Support.

Right to Change Policy

As Open Tech Support is constantly innovating and enhancing the type of services it provides to its users, this Privacy Statement will also continue to change to match the services and features we make available. As such, we reserve the right to change this statement to match the services we provide. If we make any material change to this statement, we will change the date at the top of this statement to reflect the effective date of the change. When you visit our site or use our services and site features, we encourage you to check the date of this Privacy Statement to ensure you are aware of any updates.

However, regardless of how this Privacy Statement may change or evolve over time, Open Tech Support will not collect or maintain your private and personally identifiable information without your consent. Further, if you consent to give us your personal information, we will keep it confidential and will not sell, license or disclose your personal information to any third party without your consent, unless we are compelled to do so under the law or to comply with court order.

Types of Information We Collect

Generally, you are free to browse the Open Tech Support site without submitting any personal information. We do not collect any of your personal information (such as a name, address or email address) when you visit the Open Tech Support, unless you register or have registered to use our message boards, or otherwise agree to submit to us such information.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site.

Password Encryption

Please note that registration in our message boards require that you specify a password for your use. This password is then encrypted by our forums automatically, which means that the staff of Open Tech Support does not have access or knowledge of what your exact password is. This gives you ample security in case you are using the same password repeatedly in other sites (which is strongly discouraged).

What are Cookies? Why do we use them?

Open Tech Support uses browser cookies to facilitate your experience with our services and site features. These cookies are small sections of code that our server sends to your browser which it can then store on your hard drive. If you choose to accept these cookies, they enable us to recognize that your browser has previously visited and used our site and its services and, based on your browser's previous visits, assist us with tailoring the information, content and technical support you will receive. An example of the customization allowed by the use of such cookies is to retain your username and password as part of the Open Tech Support forums on our site so you don't have to re-enter them each time you visit. These cookies do not collect, store or maintain your private, personally identifiable information. You do not have to accept these cookies to visit or use the Open Tech Support site or our support forums, and you can choose to refuse our cookie, delete our cookie from your hard drive or turn off the Open Tech Support cookie at any time by updating your user profile preferences.

Information on Advertisers/Sponsors

We display unobtrusive ads or buttons on our site from outside advertising companies. These ads or buttons may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Registration Forms

Our site's registration form requires users to give us contact information (like their name, email, etc).

Contact information from the registration forms may be used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by editing their user options. Please check Data Quality/Access.

External Links

This site contains links to other sites. Open Tech Support is not responsible for the privacy practices or the content of such Web sites.

Special Relationships

Our website may provide some technical support for various games distributed by a number of gaming and entertainment companies. We are not affiliated with or supported by these companies, whatsoever. Our technical support forums are powered by vBulletin, a product of Jelsoft Enterprises Limited, and we are not affiliated with them in any way.

Public Forums

This site makes chat rooms, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Postings on Message Boards

It is important for you to remain aware that when you provide personal information (e.g., last name, address, phone number) in a posting on any message board, that information is available to any other person or user having access and use of that message board, and may be used by someone in a manner unintended by you. For that reason, we discourage you from offering any personally identifying information within a posting to any message board.

Data Quality/Access

This site gives users the option of changing and modifying information previously provided. To change options, please visit this URL:
http://www.opentechsupport.net/forum/usercp.php

Your Consent to this Policy

By using our Site, you agree to this Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this Site. We may change our Policy by posting a new version of it on our Site at any time.

Legal Stuff 

We are posting this Policy to be a good web citizen. This site operates in good faith, but on an AS-IS, AS-AVAILABLE BASIS. Any warranties of accuracy, quality, title, fitness or merchantibility are disclaimed. We are not liable for direct, indirect, incidental or consequential damages. We are not liable for events beyond our direct control.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can reach us through email.

Or you can write us at:

OPEN TECH SUPPORT
Attn: Tolitz Rosel
P.O. Box 642063
Los Angeles, CA 90064